Applications Support Engineer

Wednesday, 05 December, 2018  16:27
QUEZON CITY, Metro Manila


Description

Applications Support Engineer - Job Brief: | Helps in addressing customer inquiries, concerns and suggestions regarding the company’s products being offered by providing support either over the phone or by responding through e-mails. | | Duties and Responsibilities: | • Contribute to product knowledge | • Provide support and solutions to customers in relation with the product provided | • File reports regarding the product problems/defects | • Offer suggestions for product improvement | • Review change requests | | Qualifications: | • Bachelor/college degree in Accountancy or relevant course | • Preferably Certified Public Accountant (CPA), but not required | • Must have knowledge in Accounting processes and systems | • At least 1 year experience using MS Dynamics GP is a plus | • At least 1 year experience relevant to the position is a plus | • Above average to excellent written and oral communication | • Strong problem solving and conflict resolution skills. | • Ability to work independently as well as with a team | • Ability to work in a fast paced environment and effectively meet deadlines. | • Amenable to work in AU shift (6AM – 3PM / 5AM – 2PM) | • Amenable to work in Bagumbayan, Quezon City |


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